Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Colette Scott

Colette Scott

March 31, 2025

5  out of  5
rating by Colette Scott
"I recently had the pleasure of working with Nathaniel Reinholtz at State Farm, and I can't say enough positive things about the exceptional service he provided. From start to finish, Nathaniel was attentive, knowledgeable, and genuinely committed to addressing my needs. He took the time to explain every detail clearly, ensuring I fully understood my options and felt confident in my decisions. Nathaniel's professionalism and friendly demeanor made the entire process smooth and stress-free. He went above and beyond to ensure that all my questions were answered and that my concerns were addressed promptly. I highly recommend Nathaniel Reinholtz at State Farm to anyone looking for outstanding service and a reliable insurance agent. He is truly an asset to the State Farm team, and I’m grateful for the excellent care I received."
Profile photo of Dominic Wendell

Dominic Wendell

March 26, 2025

5  out of  5
rating by Dominic Wendell
"Brittany at State Farm is hands down the best insurance agent I’ve ever worked with! She’s professional, knowledgeable, and truly cares about her clients. She took the time to explain all my coverage options, answered every question I had as a young adult starting out, and made sure I got the best policy at the best rate. It’s rare to find someone so responsive and easy to communicate with — Brittany goes above and beyond every step of the way. If you’re looking for an honest, reliable, and friendly insurance agent, I highly recommend Brittany at State Farm. You’ll be in great hands!"
We responded:
"Thank you for your amazing 5-Star Review, Dominic! I am delighted Brittany was so helpful in explaining your coverage options and in getting you started on your own. If there is anything else we can do for you, don’t hesitate to reach out! - Heith"
Profile photo of Jesse Davis

Jesse Davis

March 26, 2025

5  out of  5
rating by Jesse Davis
"James has been great to work with. He has helped me with multiple insurance policies. Very prompt too."
We responded:
"Thank you so much for the great review, Jesse! I’m so glad to hear James has been great at assisting you. We truly appreciate your feedback and are always here to assist you whenever needed! - Heith"
Profile photo of Monique Novotny

Monique Novotny

March 25, 2025

5  out of  5
rating by Monique Novotny
"Nathaniel has been such a pleasure to work with! I had an out of ordinary insurance request and he was great at helping me through the process! Smart, prompt , and a joy to work with! Kudos to this team - thank you for providing great services to our community! Monique"
We responded:
"Thank you for the amazing 5-Star review, Monique! We’re so glad Nathaniel was able to help you with your request. If there’s anything else we can do for you, don’t hesitate to reach out! - Heith"
Profile photo of Sally Heppler

Sally Heppler

March 17, 2025

5  out of  5
rating by Sally Heppler
"You was very good in giving us the information we needed."
We responded:
"Thank you so much for the great review, Sally! I’m so glad to hear we were able to get you the information you needed. We truly appreciate your feedback and are always here to assist you whenever needed! - Heith "
Profile photo of Joseph Kashi

Joseph Kashi

March 5, 2025

5  out of  5
rating by Joseph Kashi
"Efficient and definitely customer-service oriented, even at the end of the day. As an attorney handling accident and property issues, I've seen a lot of consumer problems with many different insurers. I take my personal insurance business here."
We responded:
"Thank you for your five-star review, Joseph! We're so glad to know you had a great experience with us. If there's anything else we can assist you with, don't hesitate to reach out! - Heith"
Profile photo of Michelle Baker

Michelle Baker

February 27, 2025

5  out of  5
rating by Michelle Baker
"All of my questions were answered!"
We responded:
"Thank you for the 5-star review, Michelle! We’re so glad to know we were able to answer all of your questions. If there’s anything else we can do for you, don’t hesitate to reach out! - Heith "
Profile photo of Mindee Morning

Mindee Morning

January 28, 2025

5  out of  5
rating by Mindee Morning
"James, the customer representative at the local office was very helpful with the claim process and my problem was solved with a few pictures,a bid and a couple of phone calls. It’s nice to have a bad situation turned into a pleasant outcome. Hats off to the Soldotna State Farm people for a job well done."
We responded:
"Thank you so much for the great review, Mindee! I’m so glad to hear James was able to make the process smooth and help resolve your issue quickly. We truly appreciate your feedback and are always here to assist you whenever needed! - Heith"
Profile photo of Rachel Jensen

Rachel Jensen

January 22, 2025

5  out of  5
rating by Rachel Jensen
"James was very prompt, friendly and helpful. Great customer service provided by this agent!"
We responded:
"Thank you for the wonderful review, Rachel! We're so glad to hear that James provided you with prompt and friendly service. We truly appreciate your feedback and look forward to assisting you again in the future! - Heith"
Profile photo of Sierra Clark

Sierra Clark

January 15, 2025

5  out of  5
rating by Sierra Clark
"Heith Groth was great, got everything I needed in a policy. But I do recommend serving some kind of snack lol."
We responded:
"Thank you so much for the five-star review, Sierra! I am so happy to hear we were able to take care of everything you needed! We do keep snacks, water, coffee, and tea in the front waiting area. Please stop by for a quick snack sometime!"
Profile photo of Donna Crane

Donna Crane

January 14, 2025

5  out of  5
rating by Donna Crane
"Everyone in this office is amazing! Extremely responsive and attentive. Outstanding customer service is their motto and they hold true to that for sure!"
We responded:
"Thank you so much for the glowing review, Donna! We're thrilled to hear that our team was able to provide you with responsive and attentive service. Your feedback means the world to us, and we’re grateful for the opportunity to assist you! - Heith"
Profile photo of Abbi Lynn

Abbi Lynn

December 20, 2024

5  out of  5
rating by Abbi Lynn
"Nathaniel has been so helpful and on the ball for getting my homeowners quote to me and then getting it finalized! Will 100% be sticking with him at statefarm."
We responded:
"Thank you for your kind words, Abbi! I am delighted Nathaniel was so helpful in getting your Homeowners policy started. If there is anything else we can do for you, don’t hesitate to reach out! - Heith"
Profile photo of Keith Myrick

Keith Myrick

December 12, 2024

5  out of  5
rating by Keith Myrick
"I have always had trouble reaching insurance agents office and could never find anyone willing to go out of their way to help. I work in the car business and need someone. So I got hooked up with Heath Groth and his assistant Brittany Ivy. She always answers and goes way out of her way. This is the only company I will refer people too mostly because of Brittany and the service she gives."
We responded:
"Thank you for the five-star review, Keith! Brittany is an amazing team member, and I am glad she was able to answer your questions and provide great service. Let us know if there is anything else we can do for you! - Heith."
Profile photo of Laura C

Laura C

November 21, 2024

5  out of  5
rating by Laura C
"State Farm Soldotna Location has been a great insurance company for us for many years. James is always great to work with - he’s very knowledgeable and efficient, ‘knows his stuff’, and is just overall super helpful! Thank you for a great experience!"
We responded:
"Thank you for the fantastic five-star review, Laura! We're thrilled to hear that James has consistently provided you with knowledgeable and efficient service. We truly appreciate your loyalty and are grateful for the opportunity to continue serving you! - Heith"
Profile photo of David McGrady

David McGrady

November 20, 2024

5  out of  5
rating by David McGrady
"Brittany is Very good to work with, very professional."
We responded:
"Thank you for the wonderful five-star review, David! We're so glad to hear that Brittany provided you with excellent service and professionalism. We truly appreciate your feedback and look forward to working with you again! - Heith"
Profile photo of No. Guapo

No. Guapo

November 16, 2024

4  out of  5
rating by No. Guapo
"Very helpful folks, professional and friendly ."
We responded:
"Thank you for your positive review! We're glad to hear that our team was helpful, professional, and friendly during your experience. We’d love to know how we can make your next experience even better! - Heith"
Profile photo of Patty Besse

Patty Besse

November 15, 2024

5  out of  5
rating by Patty Besse
"James Taylor went above and beyond. He did what he could within reason and we reached an agreement. If you are thinking about getting a quote, don’t hesitate. Call James and see what he can do for you. He is not pushy at all. Great experience."
We responded:
"Thank you so much for your wonderful 5-star review, Patty! We're thrilled to hear that James was able to help and provide you with such a great experience. Your kind words mean a lot, and we appreciate your recommendation—don’t hesitate to reach out if you need anything else! - Heith"
Profile photo of Roger Cropper

Roger Cropper

November 14, 2024

5  out of  5
rating by Roger Cropper
"Great interview answer all my questions"
We responded:
"Thank you for the five star review, Roger! I am so glad we were able to answer all of your questions. Please let us know if you need assistance with anything else! - Heith"
Profile photo of Sherry Martinovich

Sherry Martinovich

November 13, 2024

5  out of  5
rating by Sherry Martinovich
"I am most grateful for the assistance given to me by James Taylor, customer service representative. James reviewed my current accounts , suggested areas of change and improvement, and helped me implement chosen changes and additions to my policies. James was a very polite, patient, knowledgeable, and helpful young man. It was a pleasure doing business with him."
We responded:
"Thank you for the 5-star rating, Sherry! We truly appreciate your support and are glad to know you had a great experience with us. If there's anything else we can assist you with, feel free to reach out anytime! - Heith"
Profile photo of Curtis Lunn

Curtis Lunn

November 12, 2024

5  out of  5
rating by Curtis Lunn
"Great service looking forward to continuing business with them"
We responded:
"Thanks for the fantastic review, Curtis! We’re so glad to hear you had a great experience, and we’re excited to continue working with you. I look forward to growing our relationship even further! - Heith"
Profile photo of Brian Bailey

Brian Bailey

November 5, 2024

5  out of  5
rating by Brian Bailey
"Great service from State Farm and James Taylor. James was able to send me a variety of coverage options and considerations to review for my auto policies, and always corresponded very quickly and with great information. In this way, I was able to make some adjustments to my policies without making a separate appointment - a great time saver!"
We responded:
"We appreciate you taking the time to write this review Brian! I’m glad James was able to help you with you auto coverage in a timely and efficient manner. We try our best to give our clients the best customer service experience and I’m glad it was reflected in your experience. If you have any questions, please feel free to call or visit our office. We look forward to speaking to you sometime soon. - Heith"
Profile photo of Riley Cronin

Riley Cronin

October 31, 2024

5  out of  5
rating by Riley Cronin
"Best insurance agent ever. Beyond helpful helping me"
We responded:
"Thank you for the five star review! I am so happy we were able to help you. Please let us know if you have any questions or if there is anything we can do to help else we can do for you! - Heith"
Profile photo of Paul Weaver

Paul Weaver

October 30, 2024

5  out of  5
rating by Paul Weaver
"Excellent and knowledgeable service!"
We responded:
"It was a pleasure helping you, Paul. If you have any questions or concerns, please feel free to call us or visit us at the office. See you soon! - Heith"
Profile photo of MH JR

MH JR

October 18, 2024

5  out of  5
rating by MH JR
"James was very professional,Friendly and very knowledgeable. He was very helpful."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that James provided you with professional and friendly service. Your feedback motivates us to keep delivering the best experience possible! - Heith"
Profile photo of Myra Navarro

Myra Navarro

October 16, 2024

5  out of  5
rating by Myra Navarro
"We went in state farm office in soldotna and we meet Mr. James Taylor, he is the best, he help us so greatly, verry kind, polite and super helpful, words can’t describe how helpful he is, he did his verry best to help me save money and at the same time get me better coverage than i have in my previous insurance proggressive. He just make my day 😊🥳👏"
We responded:
"Thank you for taking the time to come by our office Myra! I’m glad James was able to help you save on your coverage and provide good customer service in the process. We take our mission to help each customer to the best of our ability very seriously. I’m glad that our mission was reflected in your experience with us! - Heith"